Privacy and Security Policy

User Provided Information Collection

Exotic Silks is the sole owner of the information collected on exoticsilks.com. Exotic Silks collects information from our users on our order form and free catalog sign up. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user. The information collected on Free Catalog form will be used to mail the user a catalog.

Other Information Collection

We store information that we collect through cookies and log files. This information may be used in aggregate to improve the content of our site.

Communications from Exotic Silks

We send all customers an email confirming their order. Customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account or orders.

Sharing of Infomation

All personally identifiable information collected will be kept in strict confidence and will never be given, shared, rented, leased or sold to any third party without prior consent. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line. When our account/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.

Any questions or concerns about our privacy and security policy should be directed to our staff.

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